Integrated Management Systems

For many B2b industrial organisations, having a formal Integrated Management System (IMS), accredited to third party Standards (typically ISO Standards), is often advantageous in gaining supplier pre-qualification; hence why, as an industrial marketing organisation, we have added it to our service offering - it's a requisite to providing a marketing advantage.

An IMS explicitly maps information and workflows, and responsibilities through your organisation, ensuring that you are effectively meeting workplace requirements (including regulatory requirements) and your customers' expectations.

The process of documenting these flows delivers enormous benefit…

Consistency and efficiency

Documenting work methods and policies (with consistent and effective training) reduces mistakes and ensures consistent outcomes. Delivery of products and services to your customers is vastly improved, improving repeat business.

Continuous improvement

When evidence emerges that a work method, a policy or procedure is not working, actions can be taken to implement a fix. Continuous improvement is a feature of a mature IMS; ensuring focus on delivering better outcomes and coping with business change is built into the system and not left to chance.

On-boarding new employees faster

We’ve all experienced it; an employee leaves and problems start appearing because it wasn’t entirely clear what routine tasks and responsibilities comprised their role. Or they were very good at quietly making sure important functions were executed. An IMS ensures all processes, systems, policies and procedures are fully documented so they remain core to the business and not vested in key personnel.

IMS = QMS + EMS + WHSS + SMS + EnMS + FSMS + ISMS

All of your management systems are unified, bringing together Quality, Environmental, Safety, Energy, Food Safety, and Information Security into one complete framework, enabling an organisation to work as a single unit with unified objectives.

The process of developing a complete IMS often uncovers areas of the business that need redesigning. While time-consuming and sometimes disruptive, the process delivers long term benefits boosting bottom-line performance.

We provide the following services to help you to develop an IMS…

• Strategic management systems advice, development, maintenance and compliance review
• Process mapping
• Risk management review
• Gap analysis of existing management systems
• Pre-qualification preparation Documentation support
• Total Quality Management Services (TQMS) leadership, training and mentoring
• Internal audit services

A robust IMS forms the backbone of your delivery of a quality product or service to market. End clients and Tier 1 suppliers mandate that their supply chain partners operate and conform to certified quality systems. Suppliers that resist will find that they become less effective, and less competitive, in markets where customers demand trouble-free products and services.

JWPM can assist b2b companies to make the step-change improvement required to introduce a formalised approach to their management systems.

Whether you’re seeking to achieve Tier 1 supplier recognition, or taking your first steps toward developing a formalised, fully compliant Integrated Management System in line with ISO standards, we can help.

We provide a range of services focused on the development, management and review of company quality systems to meet the needs of your business, whilst ensuring compliance with standards – ISO9001:2015, ISO14001:2015, AS/NZI 4801:2001.

We can assist companies to realise the benefits of implementing an IMS based on recognised standards, ensuring:

• Consistent product and service delivery
• Applicable regulatory requirements are met
• Enhanced customer satisfaction
• Risks and opportunities are addressed

Integrated Management Systems expertise

Our Integrated Management Systems advisor, Greg Clothier, has a wealth of experience as a consultant and in-house IMS and quality management systems advisor and auditor.

Greg has implemented many integrated management systems; developing and maintaining systems to meet accreditation standards, as well as undertaking both internal and external IMS audit services across heavy industry, engineering, oil and gas, construction and transport sectors. Greg has also lectured and conducted training in quality management and the fundamentals of internal auditing.

“In B2B markets, the concept of Total Quality Management is central to supply chain participation and, consequently, the marketability of your product and/or service offering. We offer strategic quality management advisory services to assist companies in formalising their approach.”

Want to know more about Integrated Management Systems? Contact JWPM today.